User Terms and Conditions

These Terms and Conditions describe the rules that apply when you use our platform. They set out the relationship between you and us, including account duties, eligibility, acceptable use, how promotions work, deposit and withdrawal procedures, how disputes are handled, and how we may update these terms. We expect you to read and accept these terms before using any services on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only you may use your account - sharing login details or allowing others to play on your behalf is prohibited. We may ask you to verify your identity and payment methods at any time and suspend access until verification is complete. You must notify us immediately if you suspect unauthorised access or any security breach. We may restrict, suspend or close accounts where we reasonably suspect fraud, collusion, money laundering or a breach of these terms.

Eligibility requirements

To register and play you must meet the minimum age requirement and be legally permitted to gamble where you live. You must not open more than one personal account. We may refuse registration or close accounts if you are a resident of a restricted jurisdiction or if local law prevents you from using our services. Eligibility checks may include identity verification and suitability assessments.

Acceptable platform use

Use of the platform must be lawful and honest. Prohibited activity includes attempting to manipulate games, using automated tools, exploiting software features, placing bets on behalf of third parties, or using VPNs to circumvent restrictions. We also do not accept deposits from payment sources not registered to the account holder. Breaches of acceptable use may lead to stake cancellation, bonus forfeiture, account suspension and, where appropriate, confiscation of winnings.

General bonus and promotion rules

Promotions and bonuses are governed by their specific terms. Any bonus you receive is subject to conditions such as wagering requirements, eligible games, maximum bet limits and expiry periods. Bonuses may be withheld, revoked or reclaimed if we reasonably suspect abuse, fraud or breach of promotion rules. Always check the promotion terms before opting in as those terms form part of these Conditions.

Deposits and withdrawals

We accept a range of payment methods for deposits and withdrawals. You must use payment methods registered in your name unless otherwise agreed. Withdrawals are subject to verification checks and account status; we may delay processing until required checks are complete. We may apply deposit, withdrawal or transaction limits and require that deposits are wagered before withdrawal. Chargebacks and third-party payments are not permitted and may result in account restrictions.

Dispute resolution

If you have a complaint please contact our support team so we can investigate. We will attempt to resolve disputes promptly and fairly. If a resolution cannot be reached through our internal process, we may offer independent dispute resolution where available. Nothing in these terms prevents you from seeking other legal remedies.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Changes will be posted on the site and, when appropriate, communicated to registered users. Continued use of the platform after changes are published indicates your acceptance of the revised terms. We recommend you review this page regularly to stay informed of any updates.